1. We guarantee the continuous increase of the satisfaction of our customers, our employees and the owners of the company. 2. We keep all the promises we have given to our customers, and do it with high quality and on time. By quality we primarily mean the level of conformity of our products and services to the requirements and expectations of our consumers and fault-free and optimal work processes. 3. Every employee of AS Tartu Maja Betoontooted understands their role in the whole process and realises the proportion of their work results in the results of the whole company. 4. We are flexible in satisfying the wishes of the customers; we also offer them additional services. 5. We ensure safe working conditions, all-round possibilities for in-service training for our staff and motivate them to work in order to keep getting better results. 6. We continuously develop and improve the efficiency of our management system. 7. At ensuring the quality of our products and increasing the efficiency of production we proceed from the requirements of law and the best known technological solutions. 8. We only deal with important matters. 9. Leadership and teamwork.
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